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Frequently Asked Questions

FAQ of Product technical problem

The question about Benz Star Compact 4 SD Connect
Date Added: Thursday 07 August, 2014
Should I use the battery when operate  Benz Star Compact 4 SD Connect？   ... more info
The difference between xprog 5.3 and xprog5.5
Date Added: Friday 08 August, 2014
The difference between xprog 5.3 and xprog5.5   The difference is that it Support of different chip. 5.50 support more chips, can do the ... more info
Why Auterra A - 302 Dyno - Scan can't communicate with the truck
Date Added: Monday 11 August, 2014
Why Auterra A - 302 Dyno - Scan can't communicate with the truck?   ... more info
The upgrade question about BMW MULTI TOOL V7.0
Date Added: Tuesday 12 August, 2014
BMW MULTI TOOL V7.0 customers can directly upgrade Or to upgrade hardware to support&
The question about product R270
Date Added: Wednesday 13 August, 2014
When the  product R270 is switched on it is said that you have to write a serial number.   You can write any words .
upa1.3 program has stop running
Date Added: Thursday 14 August, 2014
 upa1.3 program has stop running ,then i reinstall software and drivers, but it 
The question about the product of autocom with bluetooth
Date Added: Friday 15 August, 2014
When running the product of autocom with bluetooth ,is there require a passcode  
gm mdi this product, it contains the Turkish language ？
Date Added: Monday 18 August, 2014
   gm mdi this product, it contains the Turkish language ？   Yes,it is.
Is sop 8p ic socket can be used in the Veyron programmer ?
Date Added: Tuesday 19 August, 2014
 Is sop 8p ic socket can be used in the Veyron programmer ?       Yes,it is a common socket, whatever the programmer is, it ... more info
The question about the product of star c3
Date Added: Thursday 21 August, 2014
When activates the product of star c3 ,what the information customer should provide?   Customer should provide the LAN ID， HW ID, and ... more info


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